Shipping & Returns

Shipping Info

We ship all orders by UPS Ground unless otherwise instructed by the customer. 

Orders for personalized cartouche jewelry items will ship within 2-4 weeks from the time of order. 

All in-stock orders will ship on the next business day after order is received. 
If faster service is required, please call 800-AT EGYPT (800-283-4978)
or email to

Overnight delivery is not available for all addresses.

 International shipments are available, please call or email us with details
and we will discuss the options for international shipping addresses.

Discoveries Cartouche Returns Policy

We handle each return on a  case by case basis, however personalized cartouche jewelry products are only returnable in the case of quality or accuracy problems ... Non-personalized items can be returned for store credit within 2 weeks of delivery, however the return freight is not something that will be re-imbursed.  When returning items to Discoveries Cartouche, please insure any package over $100 in value.  Please call us or email us for instructions on any return you are considering.
Thank you.
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